Information you provide
Account registration stores your name, email and a salted password hash. Enquiries store the name, email, organisation, topic, reference and message you submit, along with time and status. Do not submit credentials or unnecessary sensitive data.
Account and payment records
A signed-in session uses a secure, HTTP-only cookie. Account-linked enquiries and assigned invoices are restricted to that account. If payment is enabled, the payment provider processes payment details. The site stores invoice references, payment status and provider session references, not card details.
Local planning data
Capacity plans, checklist selections and review notes are saved in browser local storage. They are not uploaded when you sign in or submit an enquiry. Remove individual plans in Workspace or clear all local data with the footer control.
Purpose and retention
Information is used to provide account access, record and handle enquiries, maintain agreed invoice records and protect the service. Sessions expire after seven days. Enquiry and invoice records may need to be retained for an active arrangement, a legal obligation or a dispute; the operator should remove records no longer needed.
Your requests
Use the contact form with the Privacy request topic to ask for access, correction or deletion of personal information. Identity checks may be needed before action is taken. No advertising trackers or analytics scripts are included on this website.